How can we help?
Reach the PorchDeals team for marketplace support, safety concerns, account questions, billing help, feedback, and partnership requests.
Within 24 hours on business days
Reviewed with priority when community risk is involved
Include listing links, screenshots, or account details when relevant
Account and listing help
Get help with account access, profile questions, listing issues, marketplace features, or general PorchDeals feedback.
Safety concerns
Report suspicious activity, unsafe behavior, scams, or listings that appear to violate PorchDeals policies.
Business and press
Send partnership, press, community, feature, or growth inquiries to the PorchDeals team.
Send us the details
Choose the closest topic and include enough detail for the team to understand what happened. For listing or safety issues, a listing URL helps us move faster.
We typically respond within 24 hours on business days.
Need marketplace safety guidance?
Review PorchDeals safety tips before meeting a buyer or seller, especially for high-value items or unfamiliar situations.